You can’t please everyone all of the time. There will always be glitches, dropped connections, database issues, email delivery problems, or name your pet peeve complaint for online shopping. But how do you solve customer and business disputes when they happen? Here’s a new service that attempts to solve that problem online with a platform built for fair mediation of online arguments without resorting to blaming and fingerpointing. The platform is called Modria and they’ve gotten favorable coverage in TechCrunch, the Wall Street Journal blog and Entrepreneur magazine online. Get the 101 – follow Modria on Google Plus, Twitter and Facebook.
Online Dispute Resolution Platform: Video
View all contributions by Mike Valentine
Search Engine Specialist - 12 year veteran SEO with multiple top 20 ComScore properties publishing experience. Enterprise level across international, mobile, and social media spheres. Advisor to startups for pre-launch optimization and ongoing SEO consulting.