Avoiding the Delete Button ----
How To Make Your Email Campaign Pay Off
© 2002 Diane Hughes
Have you noticed? It's becoming harder and harder to get a good
response out of email campaigns. Why? The more popular an advertising
method becomes, the more overused it gets. When that happens, customers
develop an "immunity". They are so overwhelmed by the dozens, or
even hundreds, of emails that pop into their inboxes that they simply
hit the delete button without even giving it a second thought.
So how do we, as Internet marketers, battle their complacency? There
are several ways that have been proven to increase customer response.
I'll assume that you already have a customer-focused, sales-oriented
Web site; and that your offer is a solid one that shows value.
- Use Short, Concise Subject Lines - While personalization
has been shown to increase response rate, there are several
things that have been proven to decrease it. Long subject lines
are one. Try to keep yours at 40 characters or under. Why? Many
email programs cut off longer subject lines. Also, avoid "hyp-ish"
subjects. The more personal you are, the better. Exclamation
points, the word "free" and other trigger words such as "boost"
and "skyrocket" are a sure ticket to the delete file.
- K.I.S.S. - Remember this acronym? Keep It Simple Stupid.
It applies to emails, too. Don't piddle around. Get your benefits
in front of the reader immediately. Likewise, it is important
to note that shorter emails have proven to out perform longer
ones. It is doubtful that you'll actually sell anyone from your
email ad - rather, aim to pique the reader's interest, and get
him/her to click to your site.
- Timing Is Everything - Didn't think that mattered?
Oh! It does! The day of the week, and the time of the day all
play a significant role in how effective your campaign is. For
example: almost everyone is in a rush in the morning hours.
This gives a greater chance that they will delete any email
they do not absolutely have to read. Take note of your target
customer's typical schedule, and send your emails during their
"off times".
- Give A Deadline - One simple instruction to act before
a certain date can make or break your success. Don't neglect
this vital element!
- Consider HTML - These days, most email programs are
HTML compatible. In fact, over 90% of customers can receive
HTML emails. Color - whether in print or on the Web - always
increases readability (if done tastefully). Consider having
your email converted to HTML to make it stand out in the sea
of plain text messages.
- Give It A Break - Rather than writing long paragraphs
(even a 3 sentence paragraph formatted at 65 characters per
line looks long), write in short 1 or 2 sentence blips. This
is easier on the eyes of the reader, and doesn't take nearly
as long to digest.
The competition for your customer's attention is growing greater
by the day. Refining your email campaign can help you avoid the
delete button, and reap greater profits.
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Diane Hughes is an accomplished internet entrepreneur and editor
of the popular ProBizTips Newsletter. Subscribe to her newsletter
for more tips, tricks, and secrets of the trade -- plus get HUNDREDS
of eBooks, software and tools just for subscribing! http://viralmarketzone.com/diane
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