The Small Business Tech Tool Box is Growing
Posted on:??09.11.09??by??Danita Blackwood
New technology tools??are helping business owners grow their enterprises online without extensive technical staff.?? Small business owners and entrepreneurs running mid-sized businesses are the focus of one technology giant today offering an expanded tech tool package.
One of the nation???s best known companies is??expanding a popular tech support service for small business.??AT&T is extending the AT&T Tech Support 360(SM) first introduced last year to include more small and mid-sized firms. ??The service offers remote online computer support, installation assistance and PC performance tune-up 24 hours a day, seven days a week via any high speed Internet connection.
Since last fall’s launch for small businesses, the number of Tech Support 360 customers has grown quickly surpassing the 100,000-new customer milestone. The small business tech product has scored highly in customer satisfaction, with 92 percent of new customers saying they’re “very satisfied” with the service.