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Should I Have A Toll Free Number For My Business?

February 23, 2012

Does your business need a toll free number? This is something that many businesses consider, but as you probably know, not all businesses have one. There are several things to consider when it comes to purchasing a toll free number for you business. You will also have to determine if the costs are worth it. Last, but not least, you may want to consider a company that offers you additional services with your toll free number.

What to Consider

There are several things to consider when thinking about getting a toll free number for your business. For example, does your company handle calls from customers on a regular basis? Some companies are opting to handle issues online rather than over the phone. There are also businesses that don’t deal with a lot of customers, but do their business with other businesses through faxes, email and other forms of communication. You should also consider the cost. For example, it’s not worth it to pay a monthly fee if very few people call your company. Last, but not least, you need to consider where you customers are calling from. If you’re a local business, chances are you don’t need a toll free number.

Costs

The costs of a toll free number will vary depending on the company you use. For example, you can get a toll free number from your local or long-distance provider, but there may be less expensive options thanks to virtual phone services. Last, but not least, there are companies that offer toll free numbers at huge discounts.


How to Get the Best Bang for Your Buck

As mentioned above, virtual phone services offer inexpensive toll free numbers, but they also offer several other features. With a virtual phone service, your business can get a toll free number along with unlimited calls and a multi-featured voice mail system for around $25 per month. This is a wonderful option to consider when getting a toll free number because it handles all of your phone needs for one low price.

The truth is not all businesses need a toll free number. If you’re doing business in a small town with locals you won’t need one. However, if you’re a national company and want an inexpensive way for customers to contact you, a toll free number is a must. However, you don’t have to pay a fortune for this service. There are many companies that offer toll free numbers for much less than your local and long-distance company.

About the Author: Rosa Prinzivalli is a small business owner who is always looking to find balance between affordability and availability. She has been incorporating a tollfree number into her online phone service but admits she wouldn’t be able to afford it if she had a traditional phone company.

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