Customer service

Email     

Once you take the first steps to start a business, the process can become overwhelming. There’s so much information available, you don’t know where to begin. You know exactly what you want to do, and you already have a product or service you want to provide. Aside from all that, you’ve figured out your niche [...]

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Email     

Email is a great way to communicate with new and existing customers. However, there are plenty of businesses who don’t utilize this channel or make mistakes when attempting to do so. Since you want to properly utilize email for communicating with customers, here’s what you need to know:  Don’t Leave Them Guessing When someone completes [...]

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Email     

Conceiving of and executing a customer acquisition strategy might seem daunting, but a solid customer base is essential to the success of any business. With advertising, social media, direct marketing and promotional ads (among a myriad of other options) to consider, how do you pick the tactic that fits your brand? These simple tips can [...]

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Email     

How many times can you remember getting bad customer service. Quite a few I would imagine, especially if you are living in the UK! Take the restaurant business for example. Waitress/waiter service in the UK is somehow a second-class occupation. In France, Spain and Italy it is encouraged as a good career option. It’s not [...]

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Email     

Tips For A Successful CRM

October 5, 2011

A customer relationship management system can be referred to as a set of processes adopted by an organization in order to handle the information of its potential customers. These activities can be shaped into different types by benefiting the business from the information systems to gather, save and process the information of each customer individually [...]

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Email     

It’s a well known fact that small business owners tend to wear a lot of occupational ‘Hats’ – one minute you’ve got your ‘Bookkeeping Hat’ on while trying to record the last few transactions, the next you’ve put on your ‘Customer Service Hat’ while on the phone talking down an angry client, and you’ve got [...]

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It’s a valid question. How can the best customer service software apply to different businesses? If your business is in the medium range will a highly rated software program for a large business or a small business fit the same bill? With so many different types, sizes, and qualities associated with various businesses it can [...]

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Email     

The lifeblood of any small business is its customers. For that reason, it is crucial that entrepreneurs satisfy their clients in order to promote their business. There are a few proven and tested strategies that will endear your small business to any customer. Reward LoyaltyAlthough business are always aspiring for a steadily increasing flock of [...]

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Email     

So, you’ve been dreaming about becoming an entrepreneur ever since seeing a special on the life story of Bill Gates, have you? If you’ve never stepped out of the confines of a regimented, eight-to-five schedule, you may be unfamiliar with the real-world difficulties that arise, including handling payroll services and employee burnout. Here are some [...]

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Running a Small Business unit has unique challenges. With so many people starting out as entrepreneurs the number of small local businesses has increased drastically over the last decade or so. The personalized service that such small startup companies offer is what endears them to their potential and existing customers. Not everyone prefers to do [...]

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