You can't please everyone all of the time. There will always be glitches, dropped connections, database issues, email delivery problems, or name your pet peeve complaint for online shopping. But how do you solve customer [...]

Website legal contracts, website legal forms, and website documents as positioning statements for marketing purposes? You???ve got to be kidding, right? That???s the typical reply I get when I advise clients regarding website legal compliance. [...]

I first posted my concerns about willing a domain name on this blog back in March of 2008, then joked about the subject after I got a funny "Did You Mean "Domain Owner Killed?" Google [...]