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I Can't Remember Where I Purchased My Domain Name! It wasn't until my third client had called asking how to regain control of her domain name that I realized that it was a common problem for small business webmasters to forget where they had registered their domains. WHOIS my registrar? Why didn't I get an email about renewal? Why did my site stop working today? People rarely realize how important it is to keep their domain registrar notified of changes to their email address and and other contact information. The registrar will send renewal notifications to the email address last on file. For most domain owners, the only time they think about contacting a registrar is the day they reserve their domain name. If they move to a new city and get a new internet service provider, it doesn't occur to them that the old email address will change and that meeans that the registrar can no longer contact them through the previous address, or phone or fax as each of them change and we rarely notify the controller of our domain of those changes. Sometimes the first indication a business owner will have that there is a problem is the day their web site stops working. If they failed to notify their domain registrar of changed email address, they may never have received their domain renewal notice. Since many registrars honor a 30 day "redemption period" allowing expired domains to be redeemed, it may be possible to save the registration within 30 days following expiration by contacting registrars during 30 day domain redemption periods. The following URL leads to the Internet Corporation for Assigned Names and Numbers (AKA ICANN) discussing the grace period and redemption period rules it enforces. http://www.icann.org/bucharest/redemption-topic.htm
This week I was suddenly struck by the fact that I sell dozens of products and services that I never see, some I've never used and many that I didn't even know about before that company hired me. One thing that all of those products and services have in common is the fact that their owners and proprietors believe in their product strongly and seek out marketing advice and expertise to promote their stuff online. A second thing they each have very much in common is that I too believe in them and support their products and services wholeheartedly. No doubts. No hesitation. It kind of snuck up on me that I wouldn't help to sell products that I couldn't believe in when I realized that I had NOT called back the online casino owner that had asked for my help. I don't actively oppose online gambling but neither do I see myself in the opposite role of promoter and marketer. There is something of a distasteful vision of a carny hawker promising more than truly gets delivered (inside the circus tent) inherent in gambling. I often find myself in a similar position when visiting the many job notice services for freelance professionals and review the available jobs up for bid. I see jobs to promote questionable dietary supplements. If it works as well as they say it does, then it would be on every supermarket shelf, and they wouldn't need help selling a few more online. Did someone say snake oil? More perusal of the consulting positions reveals that most of those available jobs are either promoting dull, undifferentiated stuff that hasn't got a chance of being noticed OR is a last ditch effort to save a sinking business that is like all others. I won't contact the companies because they are willing to throw some money at a hopeless business model - I gotta believe! But then I turned my new revelation on it's head and looked very closely at the products and services I have chosen to promote via search engine optimization, online press releases and opt-in email campaigns. I realize that I strongly, no emphatically -- believe in those products and services! In nearly every case I have reviewed the offering and found it to be something I could believe in - even if I wouldn't use it myself. I found myself saying to one client this week that I'm not his customer. Why not?! He said, surprised at my revelation. He sells oat-based bath products for sensitive skin. I smiled as I explained that my shower holds a bottle of bargain shampoo and a bar of Ivory soap that I buy in bulk at a membership warehouse. Why do I believe in his product and want to spend time promoting oat-based bath products, shampoos, lotions and soaps? Because HE believes in his products and is proud they are wholesome, natural and healthy and are not tested on animals. He's excited by the fact that oats have been clinically tested and shown to help heal and soothe itchy, dry and damaged, sensitive skin. His enthusiasm is contagious and the product is truly useful to people who need bath products that soothe and protect, even if I DO use the bargain brand. I can believe in a useful and effective product. Take a look, it's good stuff. http://www.pennyisland.com Then there's the client with the horseback riding program meant exclusively for overweight, out-of-shape & large riders. It only took a couple of those stories of the emails detailing tears in the eyes of women who longed to ride horses but can't face the judgemental comments from rough ranch hands as they push their charge over the back of horses too small to carry them. It really was great to see the smiles of overweight riders stepping onto big draft horses from safe mounting blocks at the top of stairs, rather than hoisting themselves up (or not) from the ground. The proprietor of this program is herself large and wanted to ride, but her childhood knee surgery left her unable to do all the bending twisting and climbing necessary to mount a horse and then made it difficult to stay in the saddle due to the strain on her knees caused by the standard small saddles and position of the stirrups. Undaunted, she bought big, beautiful draft horses, larger saddles and mounting blocks and realized her childhood dream. She is in heaven when she's riding, grooming and caring for her horses. She wanted to share it with others. It's a joy to promote this business too. http://junosstables.com I took on a new client last week who sells a pain relief spray and topical analgesic that helps ease chronic or recurring pain. It turns out that he's heard that trainers use his product on horses as well as the more mainstream customers of professional sports teams and sufferers of chronic pain. I introduced the two of them and they are conspiring to sell the product for horses. I'm enjoying marketing good stuff. http://www.koolnfit.com I told the pain relief spray client about the oat-based bath products and he bought some to for his dog with sensitive skin. The bath products seem to work on animals too. Whether you are too large to ride tiny kids ponies at the park or have sensitive skin or a bit of muscle soreness, I've got a client for you! I'm talking with an importer of premium Italian olive oil this week and no doubt will be telling other clients about that too, but I can't see myself sending you to the online casino for a one in a million chance at riches. ----------------------------------------------------------------- Mike Banks Valentine does Search Engine Optimization for Small Business http://SEOptimism.com WEBSITE101 TUTORIALS HTML Tutorial | CGI tutorial | Email Tutorial | Spam Tutorial | Cookies Tutorial | Privacy Tutorial | Windows Tutorial | DreamWeaver Tutorial | Domain Name Tutorial | Business Plan Tutorial | Search Position Tutorial | Online Advertising Tutorial | Ecommerce Essentials Tutorial |
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