For businesses that are generally small and have very limited resources, the idea of identity consulting will immediately conjure visions of large expenses. It’s easy, especially for a small business owner, to focus on the bottom line. Hiring experienced professionals for identity consulting certainly has a cost, but the whole picture should be considered as well.
Benefits to Hiring an Identity Consultant
Despite the costs involved, there are a number of benefits that you can expect to receive if you allow consultants to handle the task of giving your business a unique identity. For starters, customers often prefer to deal with companies that they can easily identify by name. If you’re a small business owner, you may be an expert at what you do and unless what you do is marketing and brand identity you may be missing out on a tremendous opportunity by branding your company on your own.
Normally, creating that unique company identity will start with brand consulting. This is the stage where your hired consultants will look into the details of the service(s) or product(s) that you are trying to sell to the public. They will study both strengths and the weaknesses of your existing brand identity (if any), along with market competition and offer up ideas that will not only complete in the market but provide your company with an identity that is uniquely your own.
Marketing Goes Beyond Branding
Once your company, product or service gets branded, you will need to work on gaining the loyalty of your customers. For this, there is a need to develop an extensive marketing strategy. This can include, among others, drafting an advertising campaign that fits your new company brand.
Advertising services can also be included in the job scope of your hired identity consultants, allowing them to produce a concrete, end-to-end solution to promote your business can result in a more consistent and uniform outcome. This can have a huge impact on the reception your new identity receives from consumers.
A Return to Stability
It’s important that after a re-branding is done that your company return to a sense of stability for your customers. This is crucial step, especially after a companies identity undergoes an overhaul. Dramatic changes can cause questions in the market and it is up to a company and its brand identity consultant to re-stabilize that new identity as well. With an established name behind your business, consumers are given the assurance that you are committed to fostering your relationships with your consumers, clients and partners.
An established business identity also helps you to remain consistent with what you are offering. The name and image of your company carries with it a vision of what you intend to provide your customers, both the existing and new. It is always best to remain true to this vision even as you attempt to introduce a new company image.
Needless to say, identity consulting is one resource that you will find indispensable in trying to get your business noticed, recognized and, most importantly, remembered by people. To make a re-branding strategy successful, hiring the appropriate professionals is imperative. After all, you only get one chance to make a first impression in the market place!
About the Author:
Daniel Ruyter is an experienced Internet marketer, specializing in media planning and strategy and identity consulting.