Sometimes ideas for your blog will just hit you and you will want to talk about it right away. If you wait until you get home then not only will the idea be gone, but so will the mental rush that made you want to write the post in the first place. And whether it’s [...]
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Year by year, a new gadget or gizmo is introduced in telephone technology. From mobile phones, to text messaging, to smart phones and beyond, telephones have evolved into a brilliant means of multi-faceted communication. VoIP phone systems (stands for Voice over Internet Protocol) have changed the way businesses – both large and small – communicate. [...]
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The 3 main goals of today’s business are effective client service; higher employee productivity; lower costs for telecommunications, network maintenance, etc. Here you can learn 5 savvy ways to achieve these goals by integrating IP telephony in your enterprise IT infrastructure. Process Your Client Requests Timely With Maximum Effectiveness A) Would you like to receive [...]
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Call Center, Answering Service or Remote Receptionist to Answer Calls for my Small Business? If you need help answering the telephone for your small business, there is a dizzying array of choices available. From massive call centers in distant countries to locally-based remote receptionists and telephone answering services, there is no shortage of companies willing [...]
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Google Reinvents the Phone with Google Voice By Merle http://www.twitter.com/msmerle When it comes to “cool tools”, Google is the master inventor. Say what you want about Google, but they know what they’re doing when it comes to giving the public what they want and need. Take the telephone for instance. An old invention that now [...]
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With new options of VOIP (Voice over Internet Protocol) and Skype for business calling, do we really need an 800 toll free number for a small business? Ultimately, you’ll have to weigh the pros and cons yourself, but the following is an article we originally published in 2005 that looks at the things that were [...]
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