Mike Valentine

In a survey I conducted of more than 300 self-described introverts, over three-quarters of respondents said they could impersonate an extrovert somewhat well or very well when important business was at stake. This means being [...]

A big aid to the success of any online business is those customers paying attention to the site and its messages, including e-mail and newsletters. People who are following your progress on a regular basis [...]

There’s been an interesting discussion going on in a class I’m co-facilitating about the best way to reach customers and prospective customers: Should you post your articles on a blog? Should you email those articles [...]