Chances are good that you have at least a few tasks associated with your business that you’d rather not handle. But according to Jim Lanzalotto, principal at Scanlon Louis, “Don’t outsource something just because you don’t want to do it.” Why is this? Well, one of the biggest mistakes that entrepreneurs considering outsourcing make is [...]
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A modern business owner has a lot of issues to deal with. Gone are the days when a business could simply set up shop, send out a few flyers, and focus on face-to-face customer service. Today, the buzzwords are ecommerce fulfilment, customer relations management, social networking, mailing fulfilment, and other high-tech terms. If your business [...]
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It’s a well known fact that small business owners tend to wear a lot of occupational ‘Hats’ – one minute you’ve got your ‘Bookkeeping Hat’ on while trying to record the last few transactions, the next you’ve put on your ‘Customer Service Hat’ while on the phone talking down an angry client, and you’ve got [...]
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Many clients have come to me with their personal experiences of hiring a VA – Some good, some bad, and some pretty ugly … So where are they going right, and where are they going wrong? There may be several reasons why one arrangement could have been considered as “couldn’t be better”, while another was [...]
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There are a number of benefits to outsourcing payroll. This will allow a business to eliminate any bias in the payroll procedure. Or it might alleviate a heavy load the accounting department already carries. A business may also discover it is very cost-effective. Whatever the reasons might be there are needed procedures to follow. The [...]
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What is a termination fee? Simply, it is the pre-agreed fee that is paid by the buyer to the provider to prematurely terminate an outsourcing contract. There are actually several types of termination fees: termination for convenience, termination for cause, and termination for change of control (ownership). By far, the most important, and the focus [...]
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An effective sourcing strategy is essential for organizations to remain competitive, especially given today’s current economic downturn. An integral component of many strategies is pursuing outsourcing and ultimately the engagement of a third-party provider. The provider can be a long-term partner in an organization’s overall strategy and can impact the sustainable success of the client’s [...]
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Maybe you’re contemplating outsourcing or you’ve already made the decision to outsource. Either way, it’s probable you have some doubts about transitioning your business services to the outsourcing provider. That is understandable – transferring business services to an outsourcing provider can be challenging from a business continuity standpoint and have a human impact within your [...]
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